Policies

 

1. Exchange, Replacement & Refund Policy

  • Our exchange / replacement policy lasts 7 days upon receipt of package.
    • We replace faulty item delivered to you due to manufacturer’s production defect, or exchange item wrongly delivered to you.  It will be free delivery for such replacement / exchange.  Please email details to enjoy@puer.com.sg
    • To be eligible for an exchange / replacement, your item must be unused and in the same condition that you received it.  It must also be in the original packaging in retail conditions.  
    • Original shipping cost (if any) paid for the item to be exchanged / replaced will not be refunded.
    • If we are unable to exchange or replace the wrong / faulty item, we shall refund the payment to you.

2. Privacy policy

Please refer to the footer of your checkout page.

3. Terms of service

Please refer to the footer of your checkout page.

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