Tea Brewing SOP × On-the-Job Training (OJT) Coaching - Eligible for SkillsFuture Credit | NTUC UTAP Funding

Tea Brewing SOP × On-the-Job Training (OJT) Coaching

Course Code: TGS-2024052135
Duration: 12 hours over 1.5 days
Course Fee: SGD 350
Eligible for SkillsFuture Credit | NTUC UTAP Funding (conditions apply)
Organised by OVP TEA & iGlow Solutions LLP (SSG-registered training provider)

🍵 Master Performance Coaching Through the Ritual of Tea

Train the next generation of skilled staff — with the precision, calm, and clarity of tea.
This hands-on course teaches the core skills of On-the-Job Training (OJT) coaching, using the art of tea brewing as a live model for teaching SOP (Standard Operating Procedures), workplace mentoring, and performance standards.

Designed for team leaders, trainers, service staff, and supervisors, this immersive session blends the wisdom of tea culture with modern competency training. Participants will gain tools to transfer skills effectively, foster consistency, and elevate team performance in real work environments.

🍵 透过茶的仪式，精修职场教练力
以泡茶的沉稳与精确，培养新一代优秀员工。
这是一门实践导向的课程，运用茶艺作为教学工具，帮助学员掌握职场导师所需的关键技能：包括SOP（标准作业程序）教学、在岗培训（OJT）辅导、与绩效标准传递。

课程融合东方茶文化的智慧与现代企业培训理念，特别为组长、导师、服务人员及主管所设计，协助他们在真实工作环境中，有效传授技能、提升团队表现、建立稳定规范的工作文化。

🎯What You Will Learn
- Understand the purpose and power of SOPs in workplace settings
- Learn how to break down complex tasks (e.g. tea brewing) into teachable steps
- Master coaching techniques for clear, repeatable, and efficient knowledge transfer
- Design and implement task performance checklists and evaluation rubrics
- Build confidence in leading OJT sessions with professionalism and structure
- Cultivate team motivation and consistency through a tea-inspired training mindset

🎯 你将学会的技能
- 理解 SOP 在职场中的意义与应用价值
- 学会将复杂任务（如泡茶）拆解成可教学的步骤
- 掌握清晰、可重复、高效率的教练技巧，提升知识传授力
- 设计并应用任务执行检查表与评估标准
- 建立信心，以专业与结构化的方式带领 OJT 培训
- 透过“茶式教练心法”，培养团队一致性与内在动力

🍃Unique Features – SOP Meets Tea Culture

- Live SOP Demonstration: Using tea brewing as a real-world workflow
- Tea as Training Tool: Apply calmness, detail orientation, and ritual precision to training practices
- Structured Task Execution: Water temperature, tea measurements, timing – every detail matters
- Cultural Appreciation: Learn the underlying values of tea — respect, focus, harmony — and how they translate into workplace excellence
- Posture, Presentation, Professionalism: Tea-based role-play to train real-life customer service and technical task coaching

🍃 独特亮点：当 SOP 遇上茶文化
- SOP 实境演示：以泡茶流程为范例，示范真实的作业指导流程
- 以茶为训：将泡茶中的“细节意识、安定心态、专注仪式感”应用于培训实务
- 任务结构化执行：从水温、茶量到时间掌控，每一步都讲究标准化与一致性
- 文化价值启发：从茶文化中的“敬、静、和、净”，转化为职场中的卓越表现
- 体态 × 表达 × 专业力：通过茶席情境模拟角色扮演，训练客户服务与技术任务辅导的实战能力

👥Who Should Attend
- Supervisors, trainers, and team leaders in F&B, beauty, wellness, retail, or service industries
- Professionals responsible for staff performance, service consistency or operational SOPs
- Entrepreneurs building small teams and internal training structures
- Anyone passionate about tea, coaching, and sustainable skills development

👥 适合对象
-来自餐饮、美业、健康、零售或服务行业的主管、导师、团队带领者
- 负责员工培训、服务标准执行、或 SOP 设计实施的专业人士
- 正在建立小团队与内部培训体系的创业者
- 热爱茶、热爱教学、重视技能传承的学习型人才

💡 Important Note

This course is SkillsFuture Credit eligible.
NTUC members may also apply for UTAP support of up to $175 (conditions apply).

📌 Your SkillsFuture Credit begins to expire from December 2025 — act now while credits are still valid.

Please drop us an email to enjoy@puer.com.sg, or whatsApp to us at +65 8110 8189 with the following information, and we shall guide you through to complete the submission in the SkillFuture Credit.